Processing Time: Orders are typically processed within 1-2 business days.
Shipping Methods & Costs: We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on the weight of the package and the destination.
Standard Shipping: Estimated delivery time is 3-7 business days.
Expedited Shipping: Estimated delivery time is 1-3 business days.
Free Shipping: We offer free standard shipping on orders over $50.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can track your order through the provided link.
Address Accuracy
Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, the customer will be responsible for additional shipping costs to resend the package.
Shipping Delays
While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control (e.g., weather conditions, carrier delays). We appreciate your understanding and patience.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us at hello@beyondchi.com. We will work with the carrier to resolve the issue as quickly as possible.
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